Report a concern
If you are concerned about a child, you should report it. To raise a concern about a child, call 0121 569 3100.
What is child abuse?
Child abuse can involve physical injury, neglect, or emotional or sexual abuse. Abuse can happen to any child from any social background or ethnic group.
Abuse can involve a parent, another family member, or someone else the child knows well. It could also be someone the child does not know.
If you suspect or believe a child is suffering, or is likely to suffer, significant harm (including any form of mistreatment or abuse), you should report your concerns.
If you work for an organisation
If you work for an agency or organisation that has a policy or procedure about children at risk, you should follow that policy or procedure.
If you are a member of the public
If you are a member of the public, or if your organisation does not have a policy or procedure, follow the steps below.
If it is not an emergency
If there is no immediate danger, or you need advice or information, you can:
- Contact the NSPCC helpline on: 0808 800 5000 or
- If you work or volunteer for an organisation, discuss your concern with a manager or designated safeguarding professional; and use the Multi-Agency Referral Form (MARF) and guidance to make a referral. The more information children’s social care receive at the first point of contact, the more likely it is that appropriate services will be provided as early as possible to help children and families.